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Frequently Asked Questions

Everything you need to know about shopping with Rugora.

How long does shipping take?

Shipping takes place within 3–5 business days. If there is a problem with the shipment of your product, we will notify you via the email address you provided when ordering.

Is free shipping available?

We do not currently offer free shipping. However, this may be added in the future. We apologize for any inconvenience.

How can I get a tracking number for my order?

If your order has been shipped, we will add the tracking number to your order and notify you via the email address you provided when ordering.

How do I process a return or exchange?

For returns or exchanges, please contact us within 14 days of receiving the product. Please include a receipt or screenshot of your purchase and a photo of the product with the packaging or tag intact.

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Products

1/10 Inch Ultra Thin Indoor Door Mat, Long-Lasting & Maximum Non-Slip Rubber

1/10 Inch Ultra Thin Indoor Door Mat, Long-Lasting & Maximum Non-Slip Rubber

$30.58
10 ft Long Vintage Runner Rugs for Hallways

10 ft Long Vintage Runner Rugs for Hallways

$152.98
10 x 12 Area Rug

10 x 12 Area Rug

$234.58
10 x 12 Area Rug

10 x 12 Area Rug

$254.98